Concept Bathrooms understands that there is public concern about disclosing credit card details on-line and the possibility of subsequent fraud.
Our shopping site uses state-of the-art technology to ensure that your number is shielded from public view and takes place on a 'secure' part of our web site - protected by Secpay, a leading UK Payment Service Provider. Your personal details are specially 'coded' into encrypted information.
There is no other person or company apart from ourselves who can access your information. Only authorised staff access your details, and this information is kept secret from the world wide web by a digital barrier called a 'firewall'.
If you aren't fully convinced that your transaction is safe then feel free to telephone us and we will be pleased to take your order off-line.
We use the National Westminster Bank to provide our online bank account, Secpay to encrypt your personal details and an experienced e-commerce agency to program the software to take care of our transactions.
For more information about security when ordering on-line with Concept Bathrooms, please visit the SecPay website here.
PRIVACY
Our privacy policy ensures that your information is protected. We abide by the Data Protection Act 1998 in our data collection methods and are bound by its terms and conditions.
Use of your data:
- Your information is used by ourselves only and NEVER shared or sold to any other third party.
- The information we collect is used for ensuring that your order is accurately despatched and for internal marketing purposes only.
- Apart from your address and delivery details, like most e-commerce operators, we collect browsing information, down to geographical location, times and your activity on our site. This software is widely used throughout the world by leading companies in order to improve your web surfing experience and to research into the the most popular pages visited on our web site. Again, this information is never disclosed to anyone.
- Only authorised personnel have access to your information. The access level is based on the individual's job description. For instance, it is only necessary for a despatch employee to know the order number and delivery address. Such employees are not given access to credit card numbers, personal addresses or telephone numbers.